Member updates

Introducing Flexible Services

Jan 2, 2026, 19:15 PM

Starting January 1, 2026, some key programs will go by new names: 

  • Health-Related Service (HRS) FLEX program will be called Flexible Services
    • HRSF/Flex will be called Flexible Services – Members
    • HRS Community Benefit Initiative (CBI) will be called Flexible Services – Community
    • HRS Health Information Technology (HIT) will be called Flexible Services – HIT

Flexible Services are cost-effective items or services offered to members to supplement covered benefits. They are things that can improve a member's health but are not part of their health plan. Examples include weighted blankets, diapers and short-term gym passes.  

Oregon Health Plan (Medicaid) members enrolled with CareOregon may receive up to $1,500 of Flexible Services per calendar year. 

Members can learn more about Flexible Services here

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